Whilst we are usually able to despatch within one working day we are aware that in some parts of the country, delivery services are under increasing pressure and some slight reductions in service may occur.
As reported in the UK national press some areas are also encoutering delays in delivery services from both reductions in resoruce as a result of COVID-19. This mainly affects Royal Mail the lastest information on any potential delays in your area can be found at Royal Mail Service Updates.
We offer Free shipping on all products where the delivery address is UK mainland (excl Highlands, Islands and Ireland) on a standard 3-5 day service as well as a 2-3 day service from just £2.49.
For other locations and services shipping costs start from just £1.99 and are calculated and displayed on a per order basis depending on the items ordered and your address.
The costs for shipping will be displayed in your shopping cart prior to you confirming your order and making payment.
For Friday/Weekend orders these will be shipped on the Monday (excl Bank holidays which will be from the next working day).
For orders placed after 10:30am on Friday or on a Saturday/Sunday the items will be picked, packed during the day and despatched at the end of day on the Monday (except for personalisation - see below). Thus the first full working day will be the Tuesday.
For Express (2-3 wrk day) orders the expected period of delivery would therefore be on the Wednesday or Thursday. For Standard (3-5 wrk day) shipping it would be on the Friday or following Monday. Please allow an extra day for orders placed over a Bank Holiday weekend.
For card orders with handwritten messages to be added, please allow an extra day to the above.
To ensure you order gets to you safely, secure and in the quickest possible time we utilise some of the UK's best known and most respected logistics services including Royal Mail, DX Delivery, Hermes and Amazon Logistics Services. Your item therefore may arrive in their branded outer delivery packaging.
Europe & USA/Canda/Australia/New Zealand
Shipping to these regions is by Royal Mail from UK and then national postal service standard untracked shipping within each country with average delivery times of 5-7 working days for Europe and 7-9 working days (Outside Europe) from the day after despatch in UK.